Terms and conditions
Updated: 12 Aug 2026
These Terms & Conditions govern the use of the House of Mirrors website and the booking and payment of services through the website.
By accessing the website, booking an appointment, registering for a program, or making a payment through the website, you acknowledge that you have read and agree to these Terms & Conditions.
1. Services
House of Mirrors provides professional services that may include individual, couples and family therapy, consultations, assessments, workshops, training programs, educational programs and other services described on the website.
The specific nature, duration and fees of each service will be communicated at the time of booking or registration.
2. Appointment Booking
Clients may use the website calendar to view available appointment times and request or book appointments.
An appointment is considered confirmed once the booking has been successfully completed and, where applicable, payment has been received.
Availability displayed on the website is subject to change.
3. Payments
Payments for services booked through the website are processed through the payment gateway integrated with the House of Mirrors website.
Clients are responsible for providing accurate payment and contact information.
Applicable fees, taxes and charges will be displayed before payment is completed.
House of Mirrors does not store complete credit or debit card information on its own website unless expressly stated otherwise. Payment information is processed through the applicable payment service provider in accordance with its security and privacy practices.
4. Cancellation and Refunds
All cancellations, rescheduling and refunds are governed by the House of Mirrors Refund & Cancellation Policy published on the website.
By making a payment, you acknowledge and agree to those terms.
5. Professional Relationship
Booking a service through the website does not create an emergency or crisis-response service.
House of Mirrors services are provided by qualified professionals within the scope of their professional practice. Information provided on the website is intended for general educational purposes and does not itself constitute therapeutic, medical, legal or other professional advice.
6. Confidentiality and Privacy
Information shared with House of Mirrors is handled in accordance with applicable professional confidentiality requirements and the House of Mirrors Privacy Policy.
Clients should be aware that electronic communications and online transactions involve inherent technological risks.
7. Client Responsibility
Clients are responsible for providing accurate information required for booking, payment and communication.
Clients are also responsible for attending appointments at the scheduled time and complying with applicable cancellation and rescheduling requirements.
8. Website Content
House of Mirrors makes reasonable efforts to ensure that information published on the website is accurate and current. However, services, fees, availability, programs and other information may be updated or changed without prior notice.
Website content may not be copied, reproduced, distributed or commercially used without prior written permission from House of Mirrors.
9. Third-Party Services
The website may use third-party services, including payment processors, scheduling tools, communication platforms and other technology providers.
Use of these services may be subject to the terms and privacy policies of the respective third-party providers.
10. Limitation of Liability
House of Mirrors will make reasonable efforts to provide its services and maintain the website securely and reliably. However, House of Mirrors cannot guarantee uninterrupted access to the website or that the website will always be free from technical errors.
To the extent permitted by applicable law, House of Mirrors will not be responsible for losses arising solely from temporary website unavailability, third-party payment processing failures, internet connectivity issues or circumstances beyond its reasonable control.
11. Changes to These Terms
House of Mirrors may update these Terms & Conditions from time to time. Updated terms will be published on the website with a revised effective date.
12. Contact
For questions regarding these Terms & Conditions, please contact:
House of Mirrors
Email: contactus@houseofmirrors.co.in
Phone: (+91) 91765-53463
Address: 3, The Banyan 1B, 2nd Canal Cross Street Gandhi Nagar Adyar, Chennai 600020